Frequently Asked Questions | FAQ
Frequently Asked Questions FAQ
Tailoring & Customization
Q: How long does it take to make a custom suit or shirt?
A: For suits, we typically require 3–5 days depending on the fabric and detailing. Shirts can be done in 24–48 hours. Express options are available upon request.
Q: Do you offer express tailoring for tourists with limited time?
A: Yes, we offer 24–48 hour express tailoring with priority fittings, ideal for travelers. Please notify us in advance for the best service.
Q: Can I choose every detail of my suit or shirt?
A: Absolutely. From fabric and fit to buttons, lining, cuffs, collars, and monogramming—you control every detail. We guide you based on style and climate.
Fabric & Style
Q: Where do your fabrics come from?
A: We source premium fabrics from Italy, the UK, and Japan—featuring brands like Loro Piana, Scabal, and Thomas Mason—as well as climate-smart fabrics perfect for Thailand.
Q: Do you offer lightweight or tropical suits?
A: Yes, we specialize in breathable, lightweight suits ideal for Thailand’s climate—without compromising European elegance.
Q: Do you make tuxedos and formalwear?
A: Yes, we offer tuxedos, dinner jackets, and bespoke formalwear tailored to black-tie standards.
Fitting & Services
Q: Do I need to visit your store in person?
A: Not always. We offer virtual consultations for pre-arrival fittings and hotel/villa visits for in-person service upon arrival in Thailand.
Q: What if I need adjustments after receiving my suit?
A: We offer complimentary final fittings and minor adjustments. For international clients, we assist with remote guidance or offer shipping discounts for updates.
Q: Can I reorder the same item later from abroad?
A: Yes. Once your measurements are saved, you can reorder any item online or by email. We offer worldwide shipping.
Experience & Appointments
Q: What makes your tailoring different?
A: Our service blends European tailoring traditions with the hospitality and attention of Thai craftsmanship. Every client receives a personal, luxurious experience.
Q: How do I book a fitting or consultation?
A: You can book via our website, WhatsApp, or phone. For hotel visits or private fittings, we recommend booking at least 48 hours in advance.
Q: Do you offer wedding packages or group fittings?
A: Yes, we offer special packages for grooms, wedding parties, and destination weddings. Ask us about our styled wedding lookbook.
